Supported Devices
Getting Started
Account Management
- How do I sign up?
- How do I verify my ELEVEN account?
- How do I find my ELEVEN User ID?
- How do I sign in on the ELEVEN apps for TV?
- How do I reset my password?
- How do I update my account details?
Paid Content - Subscriptions
- How do I subscribe to a package on ELEVEN?
- How do I cancel my ELEVEN subscription?
- In App Purchase
- Subscriptions on ELEVEN
- What subscription packages are available on ELEVEN?
- Will my subscription be automatically renewed?
Paid Content - Pay-Per-View
Payment
- Which payment methods are accepted?
- How do I pay with a wallet?
- How do I change my payment details?
- Can I request an invoice for my purchase?
- What is ELEVENS refund policy?
- How do I use an ELEVEN promo code?