Getting Started
Account Management
- How do I sign up?
- How do I verify my ELEVEN account?
- How do I find my ELEVEN User ID?
- How do I sign in on the ELEVEN apps for TV?
- How do I reset my password?
- How do I update my account details?
Paid Content - Subscriptions
- How do I subscribe to a package on ELEVEN?
- How do I cancel my ELEVEN subscription?
- Subscriptions on ELEVEN
- What subscription packages are available on ELEVEN?
- Will my subscription be automatically renewed?
- How can I watch subscription content on ELEVEN?
Paid Content - Pay-Per-View
Payment
- Which payment methods are accepted?
- How do I pay with a wallet?
- How do I change my payment details?
- What is ELEVENS refund policy?
- How do I use an ELEVEN promo code?
- When will my payment be processed?