How do I update my account details?

If you want to update your ELEVEN account information, follow the steps below.

Changing your personal information

1. Log in to your account on the ELEVEN website.
2. Select Settings from the menu.
3. In the Profile section you can update the following personal information: First Name, Last Name, Date of Birth, Phone Number, City.

Changing your password

1. Log in to the ELEVEN website or the ELEVEN mobile app.
2. Select Settings on the menu.
3. In the Password section you can change your password.
4. Alternatively, if you have forgotten your password, follow these steps.

Changing your email address

To change your email address you will need to register a new account with the new address, below are the steps to take: 

1. Log in with the old email address on ElevenSports.com
2. Unsubscribe from any subscriptions related to the old email address. 
3. Wait until the end of the subscription period. You will still be able to access content until the end of the subscription period. You should only proceed when you new longer want this access.
4. Delete the old account. See How do I delete my account?
5. Register a new account with the new email address
6. Resubscribe.