If you want to update your ELEVEN account information, follow the steps below.
Updating your personal information
Log in to your account on the ELEVEN website.
Select Settings from the menu.
In the Profile section you can update the following personal information: First Name, Last Name, Date of Birth, Phone Number, City.
Updating your password
Log in to the ELEVEN website or the ELEVEN mobile app.
Select Settings on the menu.
In the Password section you can change your password.
Alternatively, if you have forgotten your password, follow these steps.
Updating your email address
If you would like to change your email address, please contact our support team. Please include your old and new email addresses in your request.